Houston Among Worst Airports for Customs Waiting Times

At 55.3 minutes, Houston’s IAH had one of the longest average daily peak waiting times as of May, Business Insider reported, citing a study by Global Gateway Alliance, a business-oriented lobbying group geared to improve conditions at JFK, LaGuardia and Newark airports.

Stephen Sigmund, executive director of the Global Gateway Alliance, explains why.

"There’s been a reduction in manpower and the process isn’t as efficient as it should be,” he was quoted as saying by Business Insider.

Using U.S. Customs and Border Protection data, the Global Gateway Alliance compiled rankings of customs wait times at some of the largest airports in the U.S. as of May 2013. Here is a snapshot of some airports on that list (wait times are in minutes):

1. JFK Terminal 4
Average Daily Peak Wait Time May 2013: 93.8
Processed Arrivals: 3,254,330

2. Miami North Concourse
Average Daily Peak Wait Time May 2013: 75.1
Processed Arrivals: 4,407,006

3. Miami South Concourse
Average Daily Peak Wait Time May 2013: 72.7
Processed Arrivals: 1,772,050

4. Dallas/Fort Worth International Airport Main Terminal
Average Daily Peak Wait Time May 2013: 67
Processed Arrivals: 1,786,157

6. Orlando Airside 1
Average Daily Peak Wait Time May 2013: 57.2
Processed Arrivals: 509,932

7. Orlando Airside 4
Average Daily Peak Wait Time May 2013: 56.7
Processed Arrivals: 423,569

8. Houston (IAH)
Average Daily Peak Wait Time May 2013: 55.3
Processed Arrivals: 2,524,803

9. EWR Terminal B
Average Daily Peak Wait Time May 2013: 51.3
Processed Arrivals: 1,786,088

12. Washington Dulles 
Average Daily Peak Wait Time May 2013: 45.8
Processed Arrivals: 1,934,889

14. Atlanta New Terminal (F)     
Average Daily Peak Wait Time May 2013: 38.8
Processed Arrivals: 1,608,385

16. Atlanta Old Terminal (E)
Average Daily Peak Wait Time May 2013: 22.9
Processed Arrivals: 1,121,153

Read the Business Insider article here.

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