Protect America, a leading provider of wireless home security in North America, today announced the successful closing of a growth equity investment into the Company.
The additional investment will be leveraged to expand existing partnerships, as well as develop new channel and affiliate partners to accelerate the company’s growth. Emphasis will also be placed on key initiatives in new product research and development as well as customer experience.
Specifically, the company is developing a digital customer resource named Support Hub, an innovative bank of security knowledge and tutorials designed to be easily accessed and searchable by homeowners with home security questions. The digital resource will use video and other multimedia as supporting tools to help homeowners install, operate and maximize the value of their custom security and home automation systems. The company anticipates its launch by the end of the first quarter of this year.
The company completes an average of 5,900 online customer chats a month and expects home security consumers’ engagement preference to continue to shift digitally. Protect America will meet the demand for instant and navigable resources with Support Hub’s robust search and tutorial suite.
“We’re pleased to have investment partners who share in our values and vision for success,” said Scott Fleming, CEO of Protect America. “At Protect America, we’re committed to growing our business by striving for excellence, providing innovative products and services as well as exceptional customer service in the ever-changing home security and automation landscape.”
About Protect America, Inc.
Protect America is an Austin, Texas-based provider of wireless home security systems, fire protection and home automation solutions. Since the company’s founding in 1992, Protect America has secured nearly half a million homes in the United States and Canada. Protect America is a Rockbridge Growth Equity portfolio company, which is part of the Rock Ventures Family of Companies including Quicken Loans and the 2016 NBA Champion Cleveland Cavaliers. For more information about Protect America, please visit www.protectamerica.com, on Twitter at @protectamerica and on Facebook at www.facebook.com/ProtectAmerica/
